Bay Cities Credit Union
Home Applications and Forms Rates Calculators Reorder Checks FAQs Home Banking
What's New
About Us
Membership
Loan Services
Deposit Services
Convenience Services
Consumer Information
Contact Us

Notice of Your Financial Privacy Rights

We, our, and us, when used in this notice, mean Bay Cities Credit Union.

This is our privacy notice for our members. When we use the words "you" and "your" we mean the following types of members:

  • Our consumer members who have a continuing relationship by purchasing or holding financial products or services such as a:
    • Share account
    • Loan account
    • Credit card account
    • Self-directed Individual Retirement Account

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

We will tell you what information we share about you with other entities. We will explain what your rights are, and how you can exercise them. If you share an account relationship with someone else, such as a joint account holder or co-borrower, we suggest that you share this information with such persons to ensure that each of you is aware of our policy and your options.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

Opt out means a choice you can make to prevent certain sharing of information. We will explain how you can exercise this choice.

The Information We Collect

We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with our affiliates
  • Information about your transactions with other parties
  • Information from a consumer reporting agency
  • Information we receive as a result of verifying member information

The Confidentiality, Security, and Integrity of Your Information

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

Your Information and Our Affiliates

We may disclose information about you to our affiliates. Here are the kinds of information and the source of that information:

Transaction and experience information from our account records:

  • Information about your transactions and experience with us, such as:
    • Name
    • Address
    • Account balances
    • Types of accounts
    • Payment history
    • Deposit history

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Other information not taken from transactions and experience:

  • Information you give us on application or other forms, such as:
    • Assets
    • Income
  • Information we receive from a credit reporting agency, such as:
    • Creditworthiness
  • Information from other affiliates of ours, such as:
    • Credit history

You may opt out of the disclosure of the information listed above.

Types of Affiliates

We may disclose information about you to the following types of affiliates:

  • Financial service providers, such as:
    • Insurance agents

Your Information and Other Parties

In addition to our policy with respect to affiliates, we may disclose information to other parties. Here are the kinds of information we disclose to these other parties:

  • Information you give us on applications or other forms, such as:
    • Name
    • Address
  • Information about your transactions with us, such as:
    • Account balances
    • Account activity
    • Types of accounts
    • Payment history
    • Deposit history

You may opt out of the disclosure of the information listed above.

Types of Other Parties

We may disclose information about you to the following types of other parties:

  • Financial service providers, such as:
    • Mortgage bankers
    • Securities broker-dealers
    • Life insurers

We may also disclose information about you to other parties as permitted by law.

Information About Former Members

We do not disclose information about former members, except as permitted by law.

Authorized Sharing -- Outside Marketing Services

We may disclose the following information to companies that perform marketing services on our behalf:

  • Information you give us on applications or other forms, such as:
    • Name
    • Assets
    • Income
  • Information we receive from a credit reporting agency, such as:
    • Creditworthiness
    • Credit history

We disclose the information listed above with companies that perform marketing services on our behalf. You do not have a right to opt out of the disclosure of this information. We may also disclose information about you to other outside marketing services as permitted by law.

Types of Businesses

Here are the types of businesses with whom we may disclose information for outside marketing purposes:

  • Service providers that perform marketing services for us, such as:
    • Direct sales companies

Reasons for Disclosing

We may disclose information about you to companies that perform marketing services on our behalf to provide you with information about additional products and services.

Authorized Sharing -- Joint Marketing

We may disclose the following information to other financial institutions with whom we have joint marketing agreements:

  • Information you give us on applications or other forms, such as:
    • Name
    • Address
    • Assets
    • Income
  • Information about your transactions with us, such as:
    • Account balances
    • Account activity
    • Types of accounts
    • Payment history
    • Deposit history
    • Policy coverage

We disclose the information listed above with other financial institutions with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information.

Types of Businesses

We may disclose information pursuant to joint marketing agreements to the following types of businesses:

  • Financial service providers, such as:
    • Securities broker-dealers
    • Life insurers
    • Property and casualty insurers

Reasons for Disclosing

We may disclose information about you to other financial institutions with whom we have joint marketing agreements to provide you with information about additional products and services.

Other Parties. If you do not want us to share your information with other parties, you can block the release of certain information. This is known as your right to "opt out."

Your decision to block the disclosure of your information will apply to information collected from all products and services you receive from us. Remember, though, that your opt out will not apply to information we share that is related to your actual transaction and experience with one of us, which we make available to our affiliates.

If you have obtained one or more products or services jointly, an opt out instruction by any party will be effective for all of that party's information we have collected and for all information collected in conjunction with the product or service for all other joint parties. If one of you chooses to opt out, no information we have collected about you will be shared, nor will we share information about any other joint party collected in conjunction with the product or service.

If you previously sent us an opt out, then we will continue to apply your instruction to the information you asked us not to share. You do not need to return another opt out form.

If you wish to opt out of the disclosure of your information, you may do so by using any of the following methods:

  • Opt out online here
  • Call us at 510-690-6100
  • Fax us at 510-881-8509
  • Complete and return an Opt Out form to:
    Bay Cities Credit Union
    PO Box 30
    Hayward, CA 94543

You Have the Right to Choose

In this notice, we have explained our policy about the disclosure of certain information.

Affiliates. We have explained the kinds of information we may disclose to our affiliates. We have also explained the kinds of affiliates with whom we may disclose the information. If you prefer that we do not disclose information to our affiliates you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than the disclosures permitted by law).

Other Parties. We have explained the kinds of information we may disclose to other parties. We have also explained the kinds of other parties with whom we may disclose the information. If you prefer that we do not disclose information to these other parties you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than the disclosures permitted by law).

Your decision to block the disclosure of your information will apply to information collected from all products and services you receive from us. Remember, though, that your opt out will not apply to information we share that is related to your actual transaction and experience with one of us, which we make available to our affiliates.

If you have obtained one or more products or services jointly, an opt out instruction by any party will be effective for all of that party's information we have collected and for all information collected in conjunction with the product or service for all other joint parties. If one of you chooses to opt out, no information we have collected about you will be shared, nor will we share information about any other joint party collected in conjunction with the product or service.

If you previously sent us an opt out, then we will continue to apply your instruction to the information you asked us not to share. You do not need to return another opt out form.



Contact Us  |  Disclosures  |  Privacy Policy  |  Site Map  |  Links
We Do Business in Accordance With Federal Fair Lending Laws


Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. NCUA National Credit Union Administration, a U.S. Government Agency.

revised 10.1.2008
This page may contain links that take you off the Bay Cities website. Bay Cities is not responsible for content or availability of linked sites. We do not provide, and are not responsible for, the product, service, or overall website content available at any linked third-party sites. Bay Cities does not represent either the third party site or the viewer if the two enter into a transaction. The Credit Union's privacy polices do not apply to linked websites and you should consult the privacy disclosures on that site for further information.