Scammers are posing as trusted financial institutions like USAA Bank, Navy Federal Credit Union, and even Redstone Bank itself. Their goal? To trick you into giving up sensitive personal and financial information.
How These Scams Work
These fraudsters often contact you by phone, text, or email, pretending to be from your bank. They may claim:
- Your debit card has been blocked
- They’ve detected fraudulent activity on your account
- You need to verify your identity urgently
They’ll ask for information like:
- Your Social Security number
- Bank account or credit/debit card numbers
- Your online banking password
Let’s be clear: these are lies. Redstone Bank will never ask for sensitive information like your password or full Social Security number via unsolicited calls, texts, or emails.
How to Spot a Scam
Here are some red flags to watch for:
- Urgency or threats: Scammers want you to panic and act fast.
- Unusual requests: Asking for login credentials or full account numbers.
- Spoofed caller IDs: The number may look familiar, but it’s fake.
- Poor grammar or odd phrasing: Especially in emails or texts.
If something feels off, trust your instincts and contact us directly
